Privacy Policy

About The Irish Hub

The Irish Hub ("we", "our", or "us") is an online Irish language learning platform. We are committed to protecting your privacy and ensuring you understand how we handle your information.

This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.

Information We Collect

We only collect the information you provide when you register for an account:

• Name: Your first and last name
• Email address: Used for account login and communication
• Password: Securely encrypted and stored
• Google profile data (if you choose Google sign-in): Your Google account ID, primary email address, profile photo URL, and the name supplied by Google. We do not receive your Google password.

Additionally, we automatically collect:

• Referrer information: We capture the website or source that directed you to our platform (e.g., a search engine, social media site, or another website). This helps us understand how users discover our service and improve our marketing efforts. This information is stored with your account and may include UTM parameters (source, medium, campaign) if present in the URL you used to visit us.

Signing in with Google

You can choose to create an account or log in using Google OAuth. When you do, Google tells us who you are by sharing your basic profile information. We use this data to create or link your Irish Hub account and to keep your avatar in sync.

• We store your Google ID so you can sign in again without a password.
• We may store the profile image URL Google provides to display an avatar in your dashboard.
• We do not gain access to your Google account password or to any other data from your Google Drive, Calendar, or contacts.
• Google may set cookies that are required to keep you signed in. These fall under essential cookies and are described in our Cookies Policy.
• You can disconnect Google sign-in at any time by contacting us at privacy@theirishhub.ie.

How We Use Your Information

We use your information to:

• Create and manage your account
• Provide access to our learning tools and lessons
• Send you lesson reminders and updates (if you opt in)
• Process subscription payments
• Process one-time product purchases and grant product-based entitlements
• Process programme cohort selection and related live lesson enrolments for eligible products
• Provide customer support
• Improve our platform and services
• Understand how users discover our platform (referrer information) to help us improve our marketing and outreach efforts
• Authenticate your account through Google if you choose the "Sign in with Google" option
• Measure the performance of our advertising campaigns (only when you provide consent for analytics cookies)

Certificates and Verification

If you complete an eligible on-demand programme, we may issue a completion certificate ("Teastas").

Eligibility logic currently used by the platform includes:

• Completion of all required sections for the relevant programme level
• Required videos reaching at least 95% watch progress
• Required assessments scoring above 85%

To issue and verify certificates, we process certificate-related records such as your name, course/programme title, completion date, certificate ID, and generated certificate assets (for example PDF and share image files).

We also provide a public verification page using the certificate ID. That page is designed to show only the minimum data needed to confirm authenticity.

We retain certificate and verification records for as long as needed to provide verification, comply with legal obligations, resolve disputes, and prevent abuse.

AI Tools and Third-Party Services

Our AI tools integrate with OpenAI's services. When you use these tools:

• Your text is sent to OpenAI for analysis and feedback
• We temporarily store your submissions to provide feedback
• OpenAI may store your data according to their privacy policy
• We do not permanently store your AI conversations or submissions

Live Lessons and Zoom

For live group Zoom lessons:

• You are not required to show yourself on video
• You can participate as much or as little as you want
• Your privacy and comfort are our priority

Email Communications

We may send you emails for:

• Lesson reminders
• Lesson registration confirmations
• Programme updates and purchase-related service notifications
• News and updates about our platform
• Account-related information

You can control your email preferences in your account settings and unsubscribe at any time.

Your Rights

You have the right to:

• Access your data: View what information we have about you
• Update your information: Change your account details anytime
• Delete your account: Remove your account and all associated data
• Control emails: Opt in or out of email communications
• Cancel subscription: Stop your subscription while keeping access until the end of the billing period

Data Security

We take your privacy seriously and implement appropriate security measures to protect your information:

• All data is encrypted in transit and at rest
• Passwords are securely hashed
• We use secure servers and databases
• Access to your data is limited to authorized personnel only

Data Retention

We keep your information for as long as your account is active. When you delete your account:

• Your account information is permanently deleted
• Any stored submissions or feedback are removed
• Purchase and entitlement records may be retained where required for legal, tax, fraud prevention, and accounting obligations
• We may retain some information for legal or regulatory purposes
• Advertising attribution data (such as hashed identifiers and conversion timestamps) is removed after the legally required retention period

Advertising & Analytics

When you enable analytics cookies, we may share hashed identifiers (for example, a SHA-256 hash of your email address) and conversion metadata with advertising platforms such as Google Ads, Meta, and TikTok. This allows us to understand which campaigns lead to registrations, subscriptions, or mock oral purchases while keeping your raw contact information private.

• Only hashed identifiers are transmitted, partners never receive your plain-text email address.
• We include only the minimum necessary event details (e.g., conversion type, value, timestamp, consent flag).
• You can withdraw consent at any time through the cookie banner; future conversions will not be sent to advertising partners.
• We store campaign attribution data (UTM parameters, GCLID, etc.) securely and only for as long as needed for reporting and optimisation.

These processing activities are based on your consent. If you do not grant consent for analytics cookies, we will not send advertising conversion data to these partners.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.