Terms of Use

Welcome to The Irish Hub

These Terms of Use ("Terms") govern your use of The Irish Hub website and services. By using our platform, you agree to these terms and our Privacy Policy.

The Irish Hub is an online Irish language learning platform for adult learners, including beginners, returning learners, and international learners.

The website theirishhub.ie is owned and operated by Teanga Technologies Teoranta, trading as The Irish Hub.

Eligibility and Age Requirements

To use The Irish Hub, you must:

• Be at least 18 years old
• Provide accurate and complete information when registering
• Be responsible for maintaining the security of your account

Account Registration and Security

When you create an account, you agree to:

• Provide accurate, current, and complete information
• Keep your password secure and confidential
• Notify us immediately of any unauthorized use of your account
• Not share your account with others
• Not create multiple accounts for the same person

If you register or sign in with Google, you authorise The Irish Hub to collect the basic profile data Google provides (name, email address, Google account ID, and profile photo). We use this information only to create or link your Irish Hub account, you remain responsible for safeguarding your Google credentials.

Subscription and Payment Terms

The Irish Hub offers adult learner products, including on-demand courses and live programmes sold as one-time purchases.

Payment processing is handled securely by Stripe. By purchasing a product, you authorize us to charge your payment method for the applicable fees.

Unless otherwise required by law, one-time digital purchases are generally non-refundable once access has been granted or the service has started. Eligible live programme purchases are subject to the first-class satisfaction guarantee described above.

Marketing & Analytics

To keep The Irish Hub sustainable, we advertise our services on platforms such as Google, Meta, and TikTok. When you consent to analytics cookies, we may collect conversion data (e.g., registrations and purchases) and share hashed identifiers with these partners to understand which campaigns lead to results.

• Only anonymized, hashed identifiers (such as SHA-256 hashed email addresses) are transmitted.
• Conversion data is used solely to measure campaign effectiveness and optimise our marketing spend.
• You can withdraw consent at any time through the cookie banner; future conversions will not be shared with advertising partners.
• You agree to provide accurate information during registration and checkout so that attribution data remains reliable.

Acceptable Use Policy

You agree to use The Irish Hub only for lawful purposes and in accordance with these Terms. You must not:

• Use the platform for any illegal or unauthorized purpose
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the platform or servers
• Share inappropriate, offensive, or harmful content
• Use AI tools to generate inappropriate or harmful content
• Attempt to reverse engineer or copy our technology
• Use automated systems to access the platform

AI Learning Tools

Our AI tools (Bríd - AI oral assistant & AI Feedback Tool) are designed to help you learn Irish. When using these tools:

• Use them for educational purposes only
• Do not submit inappropriate or harmful content
• Understand that AI responses are for learning assistance only
• Do not rely solely on AI feedback
• Your submissions may be processed by OpenAI's services

Live Lessons and Zoom Sessions

For live group lessons via Zoom:

During Live Sessions:

• You are not required to show yourself on video; video is disabled by default.
• Participation is optional - you can listen only if you prefer
• Be respectful of other participants
• Follow the teacher's instructions
• Use appropriate language and behavior
• Understand that the teacher's presentation may be recorded

On-Demand Content Licence and Access

All video content, audio recordings, lesson materials, worksheets, notes, quizzes, and other resources made available through The Irish Hub on-demand library (collectively, "Content") are the exclusive intellectual property of The Irish Hub and/or its licensed contributors, and are protected by Irish and international copyright law.

Licence to use: On purchase of an eligible course or product, you are granted a limited, personal, non-transferable, non-exclusive licence to access and view Content for your own private educational use only. This licence does not transfer ownership of any Content or any related intellectual property rights.

You must not, without prior written consent from The Irish Hub:

• Download, copy, reproduce, or duplicate any Content in whole or in part, except where an in-platform download option is expressly provided for personal study use
• Share, distribute, broadcast, or otherwise make Content available to any third party
• Upload Content to any third-party platform, including social media, video platforms, or file-sharing services
• Use Content for commercial purposes or in any public or group teaching context
• Remove, alter, or obscure copyright notices, trademarks, or branding within Content

Access: Access to on-demand Content is provided for as long as The Irish Hub continues to operate the platform and make that Content available under your purchase. The Irish Hub reserves the right to modify, remove, substitute, or replace any Content at its sole discretion and without notice; where Content is removed, we will endeavour to substitute it with material of equivalent educational value. We do not guarantee indefinite access to any specific piece of Content, and access is at all times subject to continued platform operation and availability. In the event that The Irish Hub ceases to operate or substantially changes its service offering, we will endeavour to provide reasonable advance notice to affected users; no refunds will be due in respect of Content that was available and accessible during the user's paid period.

Account sharing: Access to on-demand Content is for the registered account holder only. Sharing login credentials is a breach of these Terms and may result in suspension or termination of access without refund.

Certificates (Teastas)

The Irish Hub may issue completion certificates ("Teastas") for eligible on-demand programmes.

Certificate eligibility criteria:

• All required sections for the relevant programme level must be completed
• Each required video is counted as complete only when watch progress reaches at least 95%
• Each required assessment is counted as complete only when score is above 85%
• Where applicable, both video-linked and standalone assessments must meet the completion threshold

Certificates are issued based on platform records and completion logic at the time of evaluation. We may refuse, revoke, or reissue certificates in cases of error, abuse, fraud prevention, or administrative correction.

Certificates can be verified using a certificate verification link. A Teastas is evidence of completion within The Irish Hub platform and does not by itself represent an official state award unless expressly stated.

Live Classes and Programmes

The Irish Hub offers live classes as part of adult learner programmes:

• Programme access: Live classes delivered as part of programme/cohort products are governed by the entitlements included with that one-time purchase (or related programme product terms)
• Booking and attendance: You must register/attend according to the programme schedule and booking windows shown on the platform
• Changes and missed sessions: Any catch-up, extension, or replacement session availability is at The Irish Hub's discretion unless expressly included in the purchased product terms
• First-class refund: If you are not satisfied after your first live programme class, and you have not attended any subsequent live programme classes, you may request a full refund by emailing hello@theirishhub.ie. Eligible requests are processed within 24 hours; funds may take additional time to appear depending on Stripe and your bank or card provider (see Subscription and Payment Terms above)

Intellectual Property

The Irish Hub and its content are protected by intellectual property laws:

• All content on the platform is owned by The Irish Hub or licensed to us
• You may not copy, distribute, or modify our content
• Your submissions remain your intellectual property
• You grant us a license to use your submissions to provide our services

Third-Party Services

The Irish Hub uses the following third-party services to provide our platform:

• Stripe: Payment processing for product purchases
• Zoom: Video conferencing for live lessons
• Mux: Video hosting and streaming for educational content
• OpenAI: AI processing for chatbot and feedback tools
• Google OAuth: Secure social login and account linking
• Azure Speech Services: Speech recognition and text-to-speech for pronunciation tools
• Vercel: Content delivery and file storage
• Resend: Email delivery for notifications and communications
• PostHog: Product analytics and event tracking (subject to consent settings where applicable)

Your use of these services through our platform is subject to their respective terms of service and privacy policies. We are not responsible for the practices or policies of third-party services.

Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

Data Processing: Some of your data may be processed by third-party services listed above (such as OpenAI for AI features, Mux for video content, and Azure for speech processing). We ensure all third-party processors comply with GDPR and Irish data protection laws.

Account Termination

You may delete your account at any time through your account settings. When you delete your account:

• Your account and personal information will be permanently deleted
• You will lose access to all platform features
• Any stored data will be removed

We may also terminate or suspend your account if you violate these Terms.

Limitation of Liability

The Irish Hub is provided "as is" without warranties of any kind. We are not liable for:

• Any damages resulting from your use of the platform
• Interruptions or technical issues
• Loss of data or content
• Third-party services or content

Changes to Terms

We may update these Terms from time to time. We will notify you of any significant changes by:

• Posting the updated Terms on our website
• Sending you an email notification
• Displaying a notice on the platform

Your continued use of the platform after changes become effective constitutes acceptance of the new Terms.

Contact Information

If you have any questions about these Terms of Use, please contact us:

Governing Law

These Terms are governed by the laws of Ireland. Any disputes will be resolved in the courts of Ireland.